The order also applies to small-business customers who have bills at least 60 days past due. We will be monitoring very closely the extent to which state and federal funding efforts address the debt that consumers face, Rechtschaffen said. The Biden administration is pushing for more economic relief, but has not yet committed to stopping shut-offs. All told, some $1.33 billion in past-due bills have piled up statewide. Please let us know how we can improve this page. Puget Sound Energy reported giving $7.6 million in bill credits to nearly 14,000 customers. HARRISBURGThe moratorium on utility shutoffs expires at the end of the month, leaving more than 1 million Pennsylvania households at risk of losing their electricity, gas, water and telephone service. This material may not be published, broadcast, rewritten, or redistributed. The CPUC is taking action to ensure that this does not become an added hardship for people who have lost their jobs or are otherwise suffering economically due to COVID-19, including, but not limited to: Arrearage Management Plan (AMP) according to data provided to the commission, Wisconsin utility regulators discontinue remaining COVID-19 protections for customers, Two of Wisconsin's largest utilities reach deal with groups as they seek to raise rates next year, Utility regulators want state's energy efficiency program to play a larger role in cutting emissions, COVID-19 cases are on the rise again in Wisconsin, Latest COVID-19 data shows hospitalization, death rates low, infection rates up among vaccinated, Lawyer who oversaw Trump elector scheme in Wisconsin reappointed to judicial advisory panel, Court orders Green Bay to stop using audio devices while lawsuit plays out, UW System President Jay Rothman to seek in-state tuition increase, Capital budget would offload 4 state office buildings, From 'Magic the Gathering' to computer coding manuals, these are the books banned in Wisconsin prisons, Landowners sue Lac du Flambeau tribal leaders to reopen roads blocked for a month, Wisconsin natives aged gouda is 'best cheese' in America, contest says, As budget negotiations begin, Assembly Speaker Robin Vos downplays Wisconsin's surplus, Federal lawsuit challenging Eau Claire schools transgender policy dismissed, Wisconsin Educational Communications Board. by PUC Chair Gladys Brown Dutrieuille said its time to return to the regular collections process.. Auth. There is no similar prohibition for sewer or storm water services. At all other times, if you are experiencing financial hardshipandone of the following applies, your electric or gas cannot be shut off without permission from the Department of Public Utilities: In addition, payment plans are available to avoid shut off and manage utility bills. Most states passed emergency laws banning evictions and utility shutoffs during the pandemic. The AGO issued a 2018reportand2019 update,and2021 updatethat found that Massachusetts customers typically lost money on competitive electric supply. As a quick refresher, take a look at MRSCs Collection Practices for Delinquent Utility Accountswebpage, our Utility Liens and Shutoffs Tool, and our February 22, 2021 blog:A Quick Guide to Utility Account Overcharges, Undercharges, and the Statute of Limitations. Public Safety Power Shutoff (PSPS) Preparation Plans By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. San Diego Gas & Electric residential customer bills. You can also go towww.heatinghelpma.orgto find more information about your local community action agency and eligibility. PSC Chair Rebecca Cameron Valcq highlighted the growing number of COVID-19 cases in Wisconsin. The Biden Administration and Congress have not acted on urgent calls to ban water shutoffs during the COVID-19 pandemic. Unpaid utility bills? California will pay off $2 billion - CalMatters Illinois' moratorium on utility shut-offs during the COVID-19 pandemic ends Wednesday, but there is still help available for anyone who needs assistance paying bills. But the vaccines are still in a race against time, with COVID-19 again resurging in many states. The utility reported to the commission that 495 out of its roughly 3,000 customers would be eligible for disconnection. February 27 2023, Integrating Best Available Science: New Tools for Land Use Planning & Emergency Management Board of Public Utilities | Newsroom & Public Notices These pages cover more specific details that depend on the type of utility, and its critical that you use the right tools for your specific type of jurisdiction and type of utility. The PUC approved a motion that will allow customers to set up payment plans with their utility companies that could extend for five years for low-income families and at least 18 months for small businesses. coronavirus State regulators on Tuesday extended protections against utility cutoffs for people who can't pay through April 30, 2021. California Public Utilities Commission And the amount of unpaid bills had increased 67% since 2019 to $1 billion in February. Bill Protecting Washingtonians From Utility Shutoffs During Extreme But this part-time warehouse worker says she was battling COVID, and was out of work for weeks. For many of us, the accelerating rollout of COVID-19 vaccines provides hope for a light at the end of the tunnel. Those balances amounted to $235.7 million. Between November 15th and March 15th, residential customers are protected from utility shut off if the utility service is needed to heat your home and you receive service from an investor-owned utility, such as Eversource, National Grid, Unitil, Liberty Utilities, or Berkshire Gas. (Since interest is generally considered to be a penalty for non-payment it is probably included in "late fees.") There is no similar prohibition for sewer or storm water services. Payment plans can help avoid service shut-offs. Last month, regulators voted 2 to 1 to extend a temporary moratorium on utility shutoffs during the COVID-19 crisis for residential customers until Nov. 1. Meanwhile, utility customers have amassed large, unpaid bills, as a majority of the state has been working from home and using more energy. These funds can help millions keep their water running and dig out from a mountain of utility debt, while helping utilities offset decreased revenue without raising rates. Those figures were roughly the same in April 2018. Some individual water utilities are continuing to suspend shutoffs, even after state bans expire, while some others never do shutoffs at all for non-payment. Tripadvisor picks two for top 10 in U.S. San Diego airport gets $20M federal infrastructure grant to help Terminal 1 remodel, Boeing CEO loses $7M bonus, keeps $22.5 million compensation, Louisiana Gov. Sign up today for a digital subscription. June 30, 2021: Emergency Customer Protections expire. In addition, more than 5,000 utility customers statewide have received $2.8 million from the federal Emergency Rental Assistance Program that helps renters with unpaid bills and California was allocated $1.5 billion through the American Rescue Plan Act that homeowners can apply to utility bill relief. People can apply for assistance online at TRR's website or over the phone by calling the TRR call center at 833-9TX-RENT (833-989-7368). If you need help paying your utility bills or your arrears, visit the Board of Public Utilities' Assistance Programs page. 505 Van Ness Avenue The financial effect of the pandemic has hit utility customers hard in California, a state that is home to one of the highest electricity rates in the country. September 7, 2021 . Based on the plain language of the proclamations this is how we think they affect the utilities once the prohibitions expire. OLYMPIA, WA - With a bipartisan 64-31 vote, the Washington State House passed a bill to ensure a utility operator cannot shut off power or water when the National Weather Service issues a heat-related warning or alert. Electric and gas utility contact information is provided below: You can considercontacting Mass Savefor an energy efficiency audit. He also has been a legal policy advisor for the Pierce County Council and has worked in contract administration. The move comes after S.C. Gov. If you are served by a municipal utility, it may or may not be shutting off customers for unpaid bills. All rights reserved. Many have indicated that if the moratoriums expire, they will cut customers off from power or heat, said Ruth Sawyer, of the Sierra Club. The proclamations did not prohibit disconnecting sewer and storm services (if practical) for non-payment. The California Public Utilities Commission also extended the power shutoff moratorium to Sept. 30, days before it was set to expire on June 30. But, thewinter moratorium doesnot apply to water utilities. "I asked a neighbor if I could plug in an extension cord to my refrigerator, just to keep it cold so I don't lose my groceries," she said. We offered specific program design recommendations to deliver assistance to those with the greatest need; maximize public health benefits by using program funds to protect access to essential water service; ensure accountability for program spending by states and utilities; and generate data to evaluate the effectiveness of the program and determine how to improve upon it. Thanks for signing up. Additionally, the period in which the lien may be imposed was amended this year by the legislature (see HB 1069, section 15). Eligible government agencies in Washington State may use our free, one-on-one Ask MRSC service to get answers to legal, policy, or financial questions. KIRO 7 News Seattle facebook feed(Opens a new window), KIRO 7 News Seattle twitter feed(Opens a new window), KIRO 7 News Seattle youtube feed(Opens a new window), Powerball jackpot winner identified as longtime Boeing employee, Multiple western Washington residents indicted in connection to coast-to-coast drug ring, Seattle firefighters battle massive Lake City building fire for hours, Saving Private Ryan actor Tom Sizemore dies after brain aneurysm at 61, Thieves lose ATM ripped out of Lakewood credit union. But the majority of these orders are . In the past year, the CPUC and the states utilities stepped up efforts to get eligible customers to sign up for the California Alternate Rates for Energy, or CARE, and the Family Electric Rates Assistance, or FERA programs. A federal program can help. Energy utilities will apply for CAPP assistance on behalf of customers who incurred a past due balance of 60 days or more on their energy bill during the COVID-19 pandemic relief period covering March 4, 2020 through June 15, 2021. Copyright 2023 Scripps Media, Inc. All rights reserved. N.J. again extends ban on utilities shutting off power, gas, water to And commissioners said utility companies told them many customers had not set up plans for repayment during the moratorium. . But in cities and towns all around the country in Texas, Ohio, Indiana, South Carolina, Florida, Tennessee, Pennsylvania, North Carolina, Illinois, and more utilities have resumed cutting off water when people cant afford to pay. "I didn't have the $300 they needed," she said. Customers with higher income levels will be offered payment plans of at least one or two years. of King v. Ne. For questions or comments, contact WPRs Audience Services at 1-800-747-7444, email listener@wpr.org or use our Listener Feedback form. Thursdays 5-0 vote extends the moratorium through the end of September for both residential and small-business customers. Lt. Gov. June 17, 2020: The CPUC presented its COVID-19 response. Last month, regulators voted 2 to 1 to extend a temporary moratorium on utility shutoffs during the COVID-19 crisis for residential customers until Nov. 1. She's argued for more targeted solutions to provide assistance to customers in need, highlighting that utilities are required to work out a down payment plan with customers during the pandemic. Customers who need payment assistance should contact their utility as soon as possibleto ask about Deferred Payment Agreements (DPAs), and to learn what other assistance is available. its plants and animals, and the natural systems on which all life depends. 229; Executive Order No. The program protects specific categories of customers from having their gas or electric shut off between November 15 and March 15 of each year. State Disclosures, Senior Attorney and Director, Urban Water Infrastructure, People & Communities Program. In California and New York City alone, for example, residential water arrears total over $1.6 billion, with over 1.7 million households affected. You can check outcurrent and historic basic service rates here. March 17, 2020: CPUC Ensures Essential Utility Services for Consumers to Assist in COVID-19 Mitigation. If your bill lists a competitive supplier that you do not recognize, there are two possibilities. April 1, 2021: Electric, gas, and water utilities submit final Emergency Utility Customer Protection Transition Plan Advice Letters to CPUC. of Cty. With one call or click you can get a personalized answer from one of our trusted attorneys, policy consultants, or finance experts! An additional "catch-all" category is also included for those who are unable to pay their utility bills because of circumstances beyond their control, such as unemployment or illness. Also, if a customer enters into a payment plan with their provider, many . Residential customers making payments under payment plans with their investor-owned electric or gas utility will remain protected from shut-off as long as they make payments under the payment schedule. * Unsurprisingly, when California examined its statewide data, low-income communities of color had disproportionately high levels of household water debt. *Note:This combined total for New York City and California is likely a conservative estimate. Customers who are interested in installing solar panels or enrolling with community solar programs should visit the AGs Office FAQ with consumer tips at mass.gov/ago/solar. However, you may want to stay with your community choice program this winter because many cities and towns currently have electricity rates that are lower than the rate available from the electric company. (Getty Images) Paying . The number of customers who havent paid their bills increased 14% in the last year, but the amount they owe increased 76%, according to the Energy Association of Pennsylvania. The order protects consumers who may not be able to pay for their water service from shutoffs. In the first quarter of this year, more than 3.3 million residential customers of the states big four utilities have fallen behind on their bills: Applying SDG&Es figure to its overall residential customer total of about 1.326 million, that means 36.6 percent of SDG&E residential customers are in arrears. These programs are voluntary, and you can opt out at any time. In its decision, the commission said the combination of the moratorium extension and the two-year amortization plans will relieve customers of the threat of disconnection and put them on a path toward solvency.. VIDEO: State regulators considering banning all electricity cutoffs for non-payment until next April. Consider solar energy to reduce electricity usage. "I think that we could have been narrower, help those in need, prevent people from digging a bigger hole than they're already in, and eventually driving up rates for everybody," said Nowak. More than 1 million customers were eligible for termination when Wolf sent the letter a month ago. Not only did many customers with overdue bills not set up payment plans with their utility companies, they also did not seek much help in coming up with the money. For businesses, the plan ensures that the monthly payment does not exceed 10 percent of the customers average monthly bill. The utility shutoff grace period ended on March 15, 2022 for all water, electric, and sewer customers. The decision essentially meant gas and electric utilities would be barred from disconnecting service through April 15, since the state's winter moratorium takes effect Nov. 1. MRSC has consolidated additional information in the Utility Collection Deferrals, Shutoffs, and Payment Plans section of our COVID-19 Small Business and Tenant Assistance Programs webpage. That guidance was incorporated into Proclamation 20-23.6 to help utilities create their own programs. You may be able to pause mortgage payments, credit card bills, bank fees and more during the pandemic. For county-owned utilities, RCW 36.94.150 authorizes a lien for sewerage and water. "You don't get medical pay period when you are a temp worker," she explained. Steve Gross Only eight states have statewide water shutoff moratoria in place today. He has indicated that this will be the final extension. A utility company generally can't turn off the heat, electricity or power during cold or hot weather. Also ask your electric or gas utility if you qualify for an arrearage forgiveness program or any other payment assistance program. Six utilities serving more than 21 million Californians have announced that they will not shut off customers' power for non-payment as the coronavirus continues to disrupt daily life. Follow John on Instagram @johnmataresemoney, For more consumer news and money saving advice, go to www.dontwasteyourmoney.com. Illinois utilities shut off moratorium ends Wednesday; how to get help Some utilities stated they have been helping customers. Thank you for your website feedback! Please visit the CSD website for more information. Visitwww.mass211.orgor dial 211 to find your local agency. Changes for 2022 Annual Reporting for Cash Basis Entities, Integrating Best Available Science: New Tools for Land Use Planning & Emergency Management, resources for utility customers behind on their payments, Collection Practices for Delinquent Utility Accounts, A Quick Guide to Utility Account Overcharges, Undercharges, and the Statute of Limitations. If you are unsure whether the supplier on your bill is part of a community choice electric plan, call or check your city or towns website to find out.