Oceania Cruises sends its butlers to the Guild of Professional English Butlers. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Enrollment required. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. the escort onto the ship has failed both times we sailed in suites. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Your Royal Genie will arrange for a special celebration just for you. Seldom travelers may not get enough value to warrant the cost. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. We expected beggars on the streets of the big cities but not on the ship. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. This site does not include all credit card companies or all available credit card offers. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Personally, we are happy to go on our own when they let you. Many cruise ships don't have any concierges or butlers at all. Suites & Penthouses | Norwegian Cruise Line This post contains references to products from one or more of our advertisers. the concierge left us behind. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. You booked a spa mini-suite which is not a suite. Copyright 2023 Northstar Travel Media, LLC. We enjoy eating in the restaurants more than we would the room. By continuing to browse the site you agree to our use of cookies. exclusive villa Royal Knokke Golf club by JAMES the BnB Butler The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Concierge service to help guests book their dining, entertainment and more with NCL. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Luxurious details such as platinum keycard to stateroom. [CDATA[ As each course came out the butler delivered it to the room. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. Priority when reserving restaurants and entertainment onboard NCL vessels. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. I write this because there was one occasion when the Butler was attending to our meal in our room. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. But the extra services are the real reason cruisers love Disney's Concierge level. Cocktail party with the cruise ships officers. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. I didn't ask for any other meals in our room on that, or any other cruises. This website uses cookies. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Does NCL track this activity? Helps make restaurant, spa and shore excursion reservations. What a great way to start the day! Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Check here before booking an award fare. We were escorted on by the Concierge and he took us to lunch. So don't have to much expectations. To find out more, please, Traveling with a group of people? Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. The Best Cruise Concierge Programs - Cruiseline.com Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Plus, your own feed of TPG content. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. There is some crossover, of course, but that's the general delineation. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. I hope those neighbours tipped him well as he was so devoted. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. is director of content operations at TPG. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? How much to tip NCL Haven staff? : r/Cruise - reddit On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. We asked about 4 times for special treats as we were having visitors. What's the difference between a cruise ship concierge and butler? When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. 19952023, The Independent Traveler, Inc. So just curiousThanks again!!! Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. This suite also includes a separate living room area, and balcony. DECK 19. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. This applies even at Tender ports. DECK 20. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Listing for: Simpson Housing LLLP. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. Related: Inside Regents new $11,000-a-night super suite. Part Time Real Estate, Leasing Consultant. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Have your butler arrange a culinary feast in your dining area. What it takes to get concierge lounge access on a cruise ship I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. It was kind of neat. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. Butler service: A blissful perk on high-end cruises - Cruiseable Assists with priority access to tenders to shore. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. They also handle your priority disembark at the end of the trip. A butler, on the other hand, is much more focused on your in-cabin experience. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. ft.*. Sleeps up to five guests. The service operates as a dedicated phone line, available . Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. I have had 2 NCL cruises in suites. No balcony on Norwegian Dawn and Norwegian Star. Would I do it often, no but it was fun. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers.