They are the manufacturer and the sellers. "We are thrilled to become part of the LPI family. Tub still leaked and started to have electrical issues because of it. Home; Services; New Patient Center. A representative from the company will contact the customer, today, to discuss alternative options. After going home, we did research on LPI, INC and found that they were not a reputable company. $350,000 Last Sold Price. The only paperwork we got from LPI,INC said SPA INVOICE with no number but it does have a Serial #181983. BBB's information on this company is being updated, and no report is available at this time. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. An air lock occurs when air gets stuck in the plumbing lines of your hot tub. I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. I was told last year by a supervisor that the tub is my issue not theirs. We have found information that says there is cooling off period and think this would apply. Tuff Spas is a rotational-molded hot tub manufacturer established in 1999 by CEO and Founder Dave Midkiff. When a technician was assigned to adjust the cover, he loosened the bolts and the cover fell about an inch or more down onto the tub. Everytime I talk to this company I want to throw the hot tub out in the street. (this was one of the main reasons I bought this specific spa as the salesman ****** said it was a "great" sound system.) Martha Stewart Decker Accent Chairs - Solid Wood, Wingback , Deep Seating Armchair Living Room Furniture Modern Contemporary Style Sofa Decor - Bedroom Lounge, Beige : Amazon.in: Home & Kitchen. EVERYONE I have dealt with in this company has lied to me. Our exclusive components, processes, and features will allow you to do what you deserve, relax. Have u received your hot tub yet??? After seeing their 1 star review rating I have to say that is too high. The reason for the change remains uncertain, however, the brands they market have remained the same. I read the fine print on the contract and it says if your payment is late there will be a 15$ or 5% late charge if I dont make a payment even though it hasnt been delivered. Rodney Carr, Chairperson for the Town of Bristol Improvement Board, told the gathering the building is being made possible through various, generous . 151 customer reviews of Aqua Living Factory Outlets. How much is a. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . 04/22/2022. lpi aqua living - jusben.com About nov 15th they sent a message saying they was out of the color i wanted and asked if i would take another color. The repair man who has bent over backwards is at loss for trying to fix the cover as he gets no support from the company. The customer representatives have been nothing but roadblocks and excuses. They continue to change the dates, since may . AWFUL. Here we discuss the water chemistry basics & how to prevent mineral buildup in your hot tub. ************. They just kept questioning me about my settings, said I was out of warranty and they couldn't help me. AQUA LIVING FACTORY OUTLETS - Revdex.com Learn more about what aqua therapy is and the many benefits these programs deliver. an outstanding level of service, and prices that cant be beaten. At Aqua Living Factory Outlets 0ur spas introduce new levels of comfort and relaxation into your life. I ordered my hot tub from them on June 17th, I got an update today that I might have it by Dec 5th, I a dont think I will get it this year. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. The cover seal wasn't even touching the tub as it was shipped. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. This business is deceitful and your warranty is pretty useless if they dont respond. Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. What state do you live? A request to expedite your components has been made. Join other industry pros who get pertinent, fast-reading nationwide stories delivered twice a week to their inbox with AQUA Today. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. CEO Dave Hatley. doesn't rain in Phoenix much, so i didn't notice immediately. . AQUA LIVING FACTORY OUTLETS Response Sep 15, 2020. . I want my tub replaced or refunded in full. When it arrived we . Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Get the best HOT TUB at the BEST PRICES We are proud to provide an oustanding level of service, quality products, and competitive prices. I informed ****** the website was down and was told to talk to customer service and get on the list for them to input the information when the website is repaired. The account has continued to accrue fees and interest. I think they are working on improving that. Thanks for your review Jerry. A corner hot tub might be just what youre looking for. I said i would if it will be delivered by dec 1st and asked if this nightmare with there company will ever be over. The official groundbreaking for the Bristol Senior-Community Center in Bristol was held today, Monday, June 6th at 101 South Labelle Avenue with various county officials and residents on hand. Call us at (425) 485-6059. I ordered my hot tub on 8/14 and was told it would be 7 to 12 weeks. They are all under 5k. I really love Huion 's nibs, they're made of a very durable hard plastic. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers. SWIM SERIES We purchased a swim spa in March 2022 from a local dealer in Pensacola, under the agreement that a damaged corner panel would be replaced under warranty by the company (LPI). Aqua Living Factory Outlets - Home - Facebook With their unique corner-accommodating shape, these types of hot tubs can easily fit into most indoor and outdoor, Ergonomic seats, dozens of powerful jets and mesmerizing lights these are just some of the things that luxury hot tubs can offer. Thats just insane for a person being 5 days late to make a payment. Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on. Idaho Child Custody: The Right Evidence & Winning Your Case. This demand led LPI to make what Hatley says were very tough decisions about the future of the company. DO NOT BUY FROM LPI INC!!! 8 Perimeter LED lights. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. We were in contact with ******* ********** who begged us to not got to the BBB, however since we decided to work with her she has since blown us off. "We are thrilled to become part of the LPI family. Or from pretty much anywhere. lpi aqua living However, that date kept being pushed and finally the hot tub was delivered in Dec 2021. LPI, Inc. Johnson City, TN1 month agoBe among the first 25 applicantsSee who LPI, Inc. has hired for this roleNo longer accepting applications. WePlay Esports is a tournament organizer which combines the best practices of esports and entertainment. Im in Colorado and order a spa last year. I use the hot tub once a week. 3 Beds. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. Please let us know if it does not meet your needs. At Catalina Spas we believe in an overall approach to health, exercise and relaxation. During the pandemic, I lost my job and worked with LPI on payment arrangements. Kendrick Content 2023. In the end my 4,200$ hot tub will cost well over 8,000$. It is now 11/9/2020 and still no repairs for the panel or cover. On sale for only $4699! Take a virtual of one of our Aqua Living Factory Outlet showrooms. Simply start adding items to your cart or contact us if you have any questions. A hole in your hot tub cover is going to render it relatively ineffective when it comes to heat preservation and protection from debris and pests. Here well discuss common problems and how to address them. The screws they use are not suited for the elements. Richard Moody has answered my prayers, it does help me with relief from neuropathic pain. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. Spending a few minutes in a hot tub or spa every day will change your life. When these have been reviewed, a technician will be assigned to your current work order that resolves your on going issues. Unfortunately, LPI, Inc is having trouble finding a capable technician for the customer's repair. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. LPI is responsive but not actually taking care of the core issue and they need to be held accountable. You were advised that the payments would be acceptable. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB Business Profiles may not be reproduced for sales or promotional purposes. When calling them back the person on the phone is rude and made me wait about 10 minutes. LPI, Inc. | Reviews | Better Business Bureau Profile Being able to chat with other residents becomes an important part of many peoples . ), then we have the best 4 person hot tubs for you! I think they will claim bankrupt soon and keep all of the money and not owe anyone anything. For more information on how to properly research and purchase a hot tub then make sure to look at our hot tub buyers guide pages. "This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. Its not how most major manufacturers do it, but that is how they are going. June 11, 2022 Posted by: grady county, ga zoning map . Finally, they admitted that the spa that I purchased did NOT have the audio system. japanese tv app; usb foot warmer; mortal instruments show Aqua Living Factory Outlets is home of the original swim spa and the only manufacturer to offer the proprietary AnyTemp Hot and Cold Spa System. We are currently waiting on quotes from technicians in your area. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. Support - Product Videos & Documentation - Aqua Living Factory Outlets For Technical Support Please Call 423-349-2900 Submit a Service Request Register your Spa Spa Support Videos Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. Average of 54 Customer Reviews. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. Anyone that I know that is interested in a Hot Tub I will send Garys way!!!! So now I have a hot tub that is less than a year old that does not work, a cover that was never right and no hope of it ever getting resolved. After establishing contact with LPI spa parts (******), we were able to get the panel ordered (#XXXXX) on or about May 11, 2022 and were informed it would take 4-6 weeks to manufacture and ship the panel. After radio silence from the company I finally talked to Larry (the only one who could help and also the one with radio silence) who informed me the part I need is obsolete and they cannot order it. I need a part for the hot tub to be functional and have been waiting for months for it to be in stock (lpi told me it was just backordered) . The credit card acknowledged that you would retain the credit on 12/30/22. I purchased a tanning bed in 2017 for 2300.00. Well guide you through the process. It came in December of 2021. He found it buried under some expanding foam. The industry will travel to Orlando this week. on 5 Unique Valentines Day Hot Tub and Spa Experiences, on Are Swim Spas High Maintenance? I had a cheap Dreammaker spa prior to this I purchased thru Wayfair with zero issues in 6 years of ownership. I want my $5,600.00 back. The issue with the panels is correctly outlined as a warranty issue. We waited months to get it, got the Catalina delivered, and took 8 months to service it, only to hear it would not work had to be replaced, they replaced it and it still doesnt work, now we have to get an attorney 14,577.77 spent and no working hot tub for over a year, worst experience for any purchase and now have to fight them, 2nd hot tub has been here 2 months and it still does not work.. DO NOT TRY TO SAVE MONEY, RUN!! I told them in December ill either be in a hottub or filing a case at the court house against them. Now it's almost December and after nearly weekly phone calls to LPI, we still have no panel despite being told by several LPI reps (including ******* & *******) that it was sitting in their shipping dept w/****. Staples hold the wood frame together. Since then the hot tub has not functioned properly. We currently have been carrying out bucks to fill the tub. Early on I was told to expect a delay due to covid. 347 total complaints in the last 3 years. Aqua Living Factory Outlets Houston | LinkedIn They also delivered it with the wrong cover, we wanted the soft cover with the lift, and they delivered it with the hard cover. Login with username, password and session length. . Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. We are committed to using . He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. So they obviously didn't test it. International Association of Better Business Bureaus. However, within the last few months the customer service department in TN have been outstanding to work with. One of the best Hot Tub & Pool, Home Services business at 670 Albion Ave, Schaumburg IL, 60193 United States. The next is probably "how much does a swim spa cost?" I called again because even though I have the hot tub set to run twice a day at 2 hours each time on the economy setting, it runs randomly. I have now been reassigned techs 3 times including one who didnt show up at all for our scheduled appointment and now one that doesnt even live in my state. There is no way this company will remain in business with these types of complaints. Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. We are not seeing an order or warranty request under your name. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. Follow and subscribe to watch spectacular Rocket League events. A beautiful bathtub from Aqua Living can be the focal point of your bathroom. Integrating our industry-changing hard top cover with acrylic spas has been a dream of ours for many years now. Spas - Aqua Living Factory Outlets Home > Spas Unbridled change in a fast-paced world makes the health-enhancing, stress-relieving, exercise-achieveing features of a swim spa a modern necessity. If you have back pain, especially lower back pain. I told the guy it is hands down the worst buying experience Ive ever had online in my life. Caldera is not part of LPI at all. We are the largest hot tub retailer in the United States with over 50 locations across the country and offer financing options for many of our spa products. They are cheaply made and are not very energy efficienct. Provincial ease meets rustic refinement in our dust aqua accent cabinet. Re: Curious about LPI / Aqua Living / Dr Wellness. 78 were here. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. Terrible quality control and customer service. Shoulder & Calf Jets. Thank you for your picture submission. Spa Repair & Swim Spa Maintenance, If you're looking to buy a swim spa one of the first questions you ask is "are swim spas high maintenance?" The outlet brand was recently rebranded from the RecDirect Factory Outlet name, though they have continued to sell many of the same spa models, including the Dr . If your bathtub has jets, regular cleaning can prolong their proper functioning as well. So, it makes sense if you ever wonder, "Will a hot tub mess up my nails?". Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. The Best 4 Person Hot Tubs Top Home Spas in 2023, 3 Amazing Luxury Hot Tubs and Premium Spas. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. CEO Jusben Engineers is a major B-BBEE engineering, construction, and maintenance contractor, delivering complex projects in the power, oil & gas, building, infrastructure and resources sectors in South Africa, Africa, and the Middle East. Now that winter is back we are seeing all the signs of last year. The solution? If you have interest in visiting our community in Brockport and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment. It came in December of 2021. SOLD DEC 9, 2021. Multi-Layered Fiberglass Reinforcement. The SCC is responsible for reviewing and voting on all pool, spa and hot tub standards to be approved by the American National Standards Institute. After some thought, we purchased the G-7 and just love it. They agreed to send me a list of technicians in tennessee that might come look at it. We look to resolve this as quickly as possible. This is the bomb!!!!! They have been absolutely amazing from start to finish of my hot tub purchase and set up. . Fortunately, we are blessed to be on the right side of what this has done in our industry. I call the factory and they gave me regional representative I ask to trade up to a current model yup another $1000. LPI Eliminating Dealer Program. Aqua Living Factory Direct is . These people are crooks and are lying about there ability to make and deliver on tubs. I'm sorry but when I pay $6000 for something I expect it to work for more than 2 years. Fortunately, issues with your spa heater are often easily fixed. There was correspondence between a representative and the customer with an offer being made. Scotty Baker . they would not honor my service request done at 5 month mark even though i was told cover had 6 month warranty!! Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018.