If they say no, you can still try further. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. - You can ask them if you pay in full right now, will they delete the Convergent collection. I would discuss with them there was no contract. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. More details on software and accessibility are available at WebAIM.org. How to Remove Convergent Outsourcing from Your Credit Report - FinanceJar Convergent Outsourcing was the most recent CA to report on this debt. Convergent Outsourcing does not accept payment in exchange for credit deletion. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. See reviews below to learn more or submit your own review. I would even consider pay for delete in full. Some dont. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Convergent Outsourcing/Sprint Help - myFICO Forums - 6579365 They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. I suspect the contract was hidden in the purchase of the I pad. I want it removed entirely. R-1234567). Convergent Outsourcing, Inc. is a debt collection agency. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. I got a letter from these people saying that I owe T-Mobile $57.00. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. I let him know I didnt make this bill. If that means pay in full, so be it. Your credit score will be affected by this Company. All rights reserved. If the collections debt is paid there would be nothing to put on the credit. Do I handle the debt through Convergent? they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. This reply is in response to your complaint we received from the CFPB. If they say yes, you have something to fall back on. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. I would just continue trying and hope to get someone who will delete. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. Ripoff Report | Convergent Outsourcing, Review - Renton, Washington He confirmed that after paying CO, Sprint would delete the account from my CRs. They are a scam. Our content is intended to be used for general information purposes only. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. Dont click on those slick Ads! Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. All rights reserved. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. Corporate Advocacy Program: How to repair your business reputation. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. They actually are a debt collections agency. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions How do I get them to delete their reporting. @new_earthThank you for sharing. FRAUD ALERT! Convergent Outsourcing is not a scam. Learn more. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. I got the collection agency's name and with that emailed them for an account number. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. After reading discussions on this forum, I spoke with Sprint and paid them directly. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. If you have questions or need to make a change to your account. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. Somehow before I did they bought the debt and are reporting it. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. Balance due is 1700. Learn more. We value your privacy. Convergent Outsourcing Questions & Complaints REBUTTAL BOX Therefore, its important to request debt verification ASAP. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. FTC's website on credit. She will most likely say she will check with another department and get back to you. Were available to help by phone at 1-800-444-8485 or online through our contact form. I received a collection letter that I owed T-Mobile 166.80. If you weren't paying on it then it went to collections. We also do not buy debts - the debt that you may owe is still owned by the original creditor. General statment of, "according to sprints policy we cannot delete it. SCAM! Maryland Residents: This agency is licensed as NMLS ID # 930053. I paid them a lump sum to settle the account. Also make sure to file a complaint with your state attorney generals office. It took a few people and tries but they are finally deleting. Press J to jump to the feed. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. If so how did you proceed? I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. Need Help Clearing Up Convergent Outsourcing Collections - reddit ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. If someone knows please reply. I suppose they need to provide: Proof of contract - with sign-on and termination dates. thanks, just paid it. Top 86 Reviews and Complaints about Convergent - ConsumerAffairs Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. My payment to CO is on the 15th of this month. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. It was easy and if you've been harassed by them you need to do this. Within 48 hours it was on my credit report dropping me almost 20 points. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Learn more about how we make money. Sign up to receive our free weekly newsletter. It was gone off my reports within 2-3 days. Like it or not. As of April 1st, 2020, Sprint is now part of T-Mobile! FAQ. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Phone calls must be made during "reasonable hours" only. He said he was looking for Teresa **. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Hello all. Sprint sent account to collections, Convergent Outsourcing. Apparently it's some kind of credit card or something. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! Convergent Outsourcing, Inc. is a debt collection agency. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. My tertiary goal is to pay as little as possible. The account is in the amount of $621. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. More details on software and accessibility are available at WebAIM.org. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I got a letter stating I owed monies to Sprint. Do you owe Convergent Outsourcing money? Sent collection notice for a bill with a wireless provider I have never used. There, you will be able to submit your phone number to our Do Not Call list. I would invite you to contact our Compliance Department by Email at #COICompliance@convergentusa.com should you require further assistance. And I owe them money. If so, what's the best way to have them do this? 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. This piece of federal legislation prevents debt collectors from harassing customers to pay. Have anyone dealt with sprint/ convergent outsourcing in the past? In response to this complaint, your account will remain reported to the credit bureaus with accuracy. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Thank you, you have successfully subscribed to our newsletter! I was so close to a derogatory free report. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. b***@convergentusa.com. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. And lastly, seek counsel from a consumer protection attorney for a free consultation. Options to consider with Convergent Outsourcing collections. Sprint sent account to collections, Convergent Outsourcing. They're trying to collect $2,200.39 of which I have no idea what this is. Originating in 1950, its current headquarters are in Renton, Washington. That said, about six months later I decided to clean this up. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . Convergent Outsourcing does not accept payment in exchange for credit deletion. Many companies featured on Money advertise with us. Further dinging score. Convergent Outsourcing is a debt collection agency that's been in business since 1950. - Make the payment with them through chat. 7 calle 1, Suite 204 PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Companies across the United States contact us to help them recover debts. If you have a valid email address on file with us, you will receive a password-protected receipt via email. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. It often has more success because of its industry knowledge and negotiation tactics. This is the best way to manage and repair your business reputation. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. My ultimate goal is to get the collection account off of my credit reports. He said this Teresa ** could have had this phone number before it was given to me. Why Ripoff Report will not release author information! Unbelievable!! Learn more about Convergent Outsourcing or view your account with us online. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. Advertisers above have met our FTC's website on credit. Be the first one to find this review helpful. Bryan Sankey's Phone Number and Email Last Update. Learn more. If there is no email on file, the consumer will be mailed a copy of their receipt. If you have an account with us, we're here to help! If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. I was a month to month plan. This company is horrible. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. Renton Washington, Convergent Outsourcing Inc bill scam/fraud Renton Nationwide, palisades collection convergent outsourcing, inc I recived a bill today in my name but with my x husbands last name spelled wrong for an at&t bill, I have never had at&t service, I called to dispute it & all I got was them wanting to confirm who I was on a recording & wanting payment for over $400.00 !! They say Im past due in the amount of,$1,613.85. Look at all the reviews. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. For example, you may have a baby on the way or want to apply for a mortgage. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. More details on software and accessibility are available at WebAIM.org. All Rights Reserved. We have been in business since 1950 and are a longtime member of ACA International. 11/30/2022 3:48 PM. Companies across the United States contact us to help them recover debts. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Least it wont be counted as owed any longer and can age off in time. strict standards for business conduct. The original creditor is Sprint (cell phone company). I have sent numerous validation letters and no response! Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. Sprint and Convergent Outsourcing Success? - myFICO Forums - 4763742 Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". How to Remove Convergent Outsourcing from Your Credit Report Hence, the persistent phone calls and emails. I am a bot, and this action was performed automatically. Contact. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. Unfortunately, you cannot get your account number online at this time. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. The issue is, I never had an account with Sprint. The posting time indicated is Arizona local time. But, when I asked directly who she represented, she said she represented Convergent. If reporting correctly, it can stay on reports for 7 years from DOFD. New comments cannot be posted and votes cannot be cast. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Convergent Outsourcing, Inc. This is not correct as I owe no one anything or have any debt. GO over it with them and see what they got. I have a collections account being reported by "Convergent Outsourcing". Check your credit report 30 days after you make your first payment. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. Learn more about Convergent Outsourcing or view your account with us online. Unsubscribe easily. They also collect medical debts. Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. Sprint sent account to collections, Convergent Outsourcing. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. It's the only way to shut them down. Don't dispute again, it will come back validated. Further information is available in our FICO Data Privacy Policy. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Convergent Outsourcing: how to remove them from your credit report I have never had an account with Verizon! I called sprint, who was very eager to accept a payment to confirm if this was true. I know this thread is a few months old but I thought I'd share my experience. Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Get buying tips about Debt Collection Agencies delivered to your inbox. I had a Spring sent to ERC. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Maryland Residents: This agency is licensed as NMLS ID # 930053. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! I'm suprised they just won't delete it since it's paid and they were notified. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. Many factors affect your FICO Scores and the interest rates you may receive. Doubt they will remove it. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Well start sending you the news you need delivered straight to you. Copyright 2022 Consumers Unified LLC. I just went through this, except the CA for mine was ERC. to the credit bur. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. But we can send a letter out showing settled. I asked her if Convergent owned the debt. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. Lots 81-82 Street C But like most debt collectors, it has a questionable reputation with its customers.