.hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. How do I contact METRO about their HOT lanes? Login to save this search and get notified of similar positions. No endorsement has been given nor is implied. It is now July 21, and still no transponders. } However you identify and whatever your background, we encourage you to apply today. If you need assistance, please contact Customer Service. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Be safe from hackers and unwanted bills. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . color: #376d7d; Get a free Virtual Credit Card to signup for Subscriptions. Learn about doxo and how we protect users' payments. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Last Modified May 6, 2020. Get notified about new Customer Service Representative jobs in Houston, TX. Funds are available immediately and you may drive the road after reloading. Click the link in the email we sent to to verify your email address and activate your job alert. For questions about the Grand Parkway, . This is an error with the Toll Operators billing system. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. For EZ TAG account holders, BancPass users will be charged the electronic toll tag discounted rate. BLUERIDGE TRANSPORTATION GROUP, LLC If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. How can I pay my Harris County Toll Road Authority bill? Open an account. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Place/answer phone calls to the customer answering EZ Tag questions. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. San Antonio, TX. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Save my name, email, and website in this browser for the next time I comment. . As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. HCTRA Harris County Toll Road Authority. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. BancPass posts tolls as they are charged to the account. . Research owner contact information as needed. Haddington, Scotland, United Kingdom. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. How do I change the phone number on my account? College Recruiter believes every student and recent grad deserves a great career. var queue = $LAB Logos and other trademarks within this site are the property of their respective owners. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. You may also call 866-978-5061 during normal business hours. color: #376d7d; As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Manage your account with automatic text reminders and the BancPass mobile app. } If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Call Center [HCTRA] $15.75 /hr. Accountable for call quality, attendance, and adherence to work schedule results. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. What do I do if my vehicle or Tag is lost or stolen? The office staff are helpful, polite, encouraging. } What If I have a violation or pay-by-mail notice in the mail? Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. And Use The Features That www hctra org login Offers On Their Portal. Ability to comply with office training requirements. background-color: #376d7d; .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Houston, TX 77040. Track correspondence sent, received, or requiring further action in case management system. Hilton Honors Number. BancPass does not require a minimum balance be maintained. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. Important: All applicants must complete the assessment. Dont have an EZ TAGaccount? X | CLOSE. Ability to problem solve, organize, and prioritize assignments to meet deadlines. 9 followers 9 connections. Contact Phone. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Chicago, Illinois. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Your job seeking activity is only visible to you. this toll road is operated by different agencies. 1485. Please put the word VIOLATION on the subject line. | Wilshire North Houston Hours/. Toll amount owed is typically available within 7-10 business days of your trip. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Password reset instructions will be sent to your email address if it has an associated account. color: #fff; .hmg-jb-panel-body { .hmg-jb .apply-progress-bar li.active > a, background-color: #376d7d; Prior experience in a customer service-related role. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. color: #376d7d !important; Your real card info stays hidden. .hmg-jb-alert-info, .hmg-jb-alert-success { Reported Issues: 4 Comments. Elite 2023. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. Ability to speak and type at the same time. To sign in, you'll first need to update your log-in credentials. So, Ive pretty much given up. Occasional ability to work extended hours to accommodate case load demands. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). I have worked here for over 3 years and I have the utmost love and appreciation for this company. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Voice messages left after hours will be returned the following day. Please allow 24 hours for a customer service agent to respond to emails. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Position requires ability to work in a very structured environment with a diverse workforce. W. If i have to pay somthing place contact me. You can contact them directly by phone at 281-875-3279. https://www.doxo.com/info/harris-county-toll-road-authority. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. . Reach out to the HCTRA team using the information below. Get started today. BancPass and PlusPass will work on ANY toll road in the states where they are available! Join to view profile . We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. We will resume normal business hours on Monday, February 22. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. How do I change the License Plate number registered to my BancPass Toll Sticker? Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. For quicker assistance, please have one of the available items below ready when contacting HCTRA. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. border-color: #376d7d; We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Listed below are our top recommendations on how to get in contact with EZ TAG. Referrals increase your chances of interviewing at Harris County by 2x. Other payments may have a fee, which will be clearly displayed before checkout. Shift: 7am-3pmMust Be Bilingual. Never worry about a negative balance, violations, fines, or fees. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. We will resume normal operations Tuesday, December 27. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Unpaid tolls may result in additional fees and penalties, including issuance . Customer service is terrible. Reload using credit online or through the phone app. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. For roadside . queue.script("/js/bootstrap.min.js").wait() color: #376d7d; I can't find my paper bill. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. Check your account activity. They found me something that really suited my personality and the type of work I like and they found it fast! Join to view profile . } The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. What If deactivate my BancPass Toll Sticker? I have a disabled vet plate or other plate that allows for free tolls? Reveal contacts of top Harris County Toll Road Authority managers and employees. Wasn't able to add my car due to an unspecified error. You can try any of the methods below to contact EZ TAG. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. 2/14/2018. Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. .hmg-jb a:hover, .hmg-jb a:focus { | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Resource Staffing s team has not let me down once with our staffing needs. Order your EZ TAG. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. doxo is not an affiliate of Harris County Toll Road Authority. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Job Description & How to Apply Below. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. They charged my account 2 times within the same minute . . This Is How You Can Easily Access The www hctra org login. Verify to immediately update business information, respond to reviews, and more! - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. background-color: #203f48; Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Toll Operators have different rules, laws, and requirements for driving their roads. All Rights Reserved. Zero stress. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. The minimum reload amount is $15. . This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. They work really hard to support us and it shows. Experience in a law office, collections environment, or tax office preferred. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. We have over 1,000,000 users and companies will listen to us. Harris County Toll Road Authority has 1.5 stars. Where We Are a Service Provider. It is also up to the User to adhere to all Toll Operator requirements. Support Phone. You Will Find Thewww hctra org loginTop Links Here. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Last Modified May 6, 2020. Last Modified May 6, 2020. Everyone is always so nice and helpful when dealing with the staff at Resource. There is a $2 charge for reloading your tag. RT @HCTRA: Today's the day! document.write("