Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. How To Cancel Royal Holiday Club Timeshare? When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. I'm in the process of calling the BBB and seeing what they can do. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". 5 minutes of your time could help you resolve this nightmare once and for all. I also sent registered letters immediately just to be sure and cover all angles. Try Profeco, and don't take no for an answer. Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 Kings Creek Plantation Timeshare Cancellation? If someone wants to make a discussion forum and share information, contact me Something else to remember is that anything that sounds unrealistic most likely is. I am okay to take the 'hit' with collections, but did you make any more payments? We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. I forwarded all calls from agency to the lawyer. We are rather disgusted with Sunset and would like to chat with any/all about this. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Of course they refused. Beware of timeshare scams in Mexico! It does not guarantee you any actual access to a room for any amount of time. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. I hate those people with a passion. It's a lie. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. This is designed to make it easier for people to get out of their contracts and make better choices in the future. A scam is an unlawful plan intended to swindle you out of your cash. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. This effectively nullifies the contract. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . The second most common complaint is that Sunset Group uses high-pressure sales tactics. Be sure to document everything and consult an attorney if you have any questions along the way. . We told them that we were there to relax and did not want any meeting. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit Legitimate Exit Companies that Buy Timeshares? zillayh@gmail.com, We are also victims of Sunset Group. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. And they have right of refusal if the owner tries to sell it themselves. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. Another thing to keep in mind is that anything that sounds too good to be true probably is. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. Official Site | Sunset World Resorts & Vacations Experiences If there is somesort of class action please count me in. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Ripoff Report | Sunset Group Review - Cancun, Internet They refused. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. Unfortunately we didnt realize we were being scammed until later. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. How To Get Out of a Grand Solmar Timeshare? Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. This comment was posted by a verified customer. Thanks! For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. I looked at the internet those properties and added up the costs if bought separately as needed. Youre not the only one wanting to ditch their Sunset Group timeshare. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php There are other, more reputable companies out there that can help you cancel your timeshare contract. We are seeking total resolution. Sunset Group is a SCAM! - Cancun Forum - Tripadvisor However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. Therefore, we used the five day right of rescission as stipulated in the contract. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. There have been a few lawsuits Sunset Group has been involved in. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! We did not buy the all-inclusive. Can You Get Rid of an Escondido Towers Timeshare? Sunset World Resorts & Vacation Experiences - Complaints Board They said that they needed some business write offs for their firm. You can explore this all the more effectively by reading past timeshare exit reviews. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide You can imagine that I that point I knew something was wrong with this and I was dealing with cons. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. 1. These are more complaints about this resort: i am assuming that you will get this message? We review timeshare exit companies and help timeshare owners find the best exit company for their situation. Same liesA class action is not possible, you would have to sue them in Mexico. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. If you pressure them. Absolutely outraged! Search Close. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. They said they cannot do business via phone, fax, or email. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ The combined costs was equal to or greater than what was being offer. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. It says right in the contract that you own nothing, it is a membership fee. the May 17 charge, in an email dated Sat. Sunset Groups ratings and reviews reflect all of these issues and complaints. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. We were being scammed and taken advantage of financially. We only recommend companies with high ratings and strong track records in the industry. We kept telling them that we had some place to go and were late and we needed to leave. They just called my house. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. The complaint has been investigated and resolved to the customers satisfaction. How To Cancel a Vacation Village Timeshare? Mar 30, 2006. This person was useless and was very dishonest in her statements to us. I was directed to a lady at a counter where I could pay our cab fare there. Please repost. Sunset Group, Resort Management Review - Ripoff Report In addition to these serious issues, other problems noted, included: YOUR PERSONAL INFORMATION IS SECURE. How to Get Out of Raintree Vacation Club Timeshare? Other than flying over and disrupting their sales with leaflets to potential suckers like us. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. Is there any legal action being taken against the Sunset Group? After this they charged our credit card and cashed a "check" payment for the same month's payment. Update: Did get my money back from the credit card company, was sent to a collection agency. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. We should all boycott that country. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. Her "closer" finally agreed to text me the details. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Our mission is to eliminate scams in the timeshare industry. You also have the option to opt-out of these cookies. The Better Business Bureau is a great way to check if a company is reputable. We decided to fight this through our credit card companies. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. She added that the package is a great value, that it is transferable, and has no expiration date. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! Timeshares & Vacation Clubs. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. We have the same story as you. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. This will surely increase the credibility of your complaint. i wonder is there is a law firm willing to undertake one? 2. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. PRIVACY POLICY You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. this is a forum with more complaints made to royal elite: We are in the same boat and now they are threating us to ruin our credit. I would also be interested in any class action lawsuits or any way to getting our money back. Never begin working with a company without first having everything written down in a legally binding contract. Filed March 20, 2017 Cancun, Quintana ROO Mexico C.P. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. This may also include calls and text messages to my wireless telephone numbers. Ripoff Report | sunset group complaints, reviews, scams, lawsuits and
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