amex platinum purchase protection lost item amex platinum purchase protection lost item

The purchase must be made in the United States, be in like new condition and the merchant must have previously denied the return. Please read important exclusions and restrictions. Ben Luthi is a former credit card specialist for NerdWallet. Disclaimer: NerdWallet strives to keep its information accurate and up to date. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. American Express removed this perk from most of its cards effective at the start of 2020. All Rights Reserved. The Forbes Advisor editorial team is independent and objective. As with any insurance policy, the devil is always in the details. Just answer a few questions and we'll narrow the search for you. If your item was stolen, you may need to show American Express a copy of the police report. You'll notice that nearly all AMEX cards offer this benefit, so chances are you're already covered. Coverage under the Purchase Protection Program, which covers items broken, stolen, or lost (lost coverage on the Platinum and Centurion cards only) within 90 days of purchase, is up to $10,000 per occurrence on the Platinum card vs. $1,000 on the SPG card. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. Big spenders should note that the purchase protection on. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. The coverage maximum with most American . In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. And you'll usually be required to file a police report if you are claiming it as stolen. Commissions do not affect our editors' opinions or evaluations. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. If filing online, you will be prompted to submit required documents to support your claim. Related: Your guide to the Chase Ink Business credit cards. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. However, there are varying levels of protection. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. Just make sure to file a notice of claim within 30 days of the loss. You must provide an original store receipt (or a printout of an online receipt). For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Join Date: Aug 2009. Eligibility and Benefit level varies by Card. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). Your financial situation is unique and the products and services we review may not be right for your circumstances. The Centurion Card from American Express and The Business Centurion Card from American Express. We may receive compensation when you click on links to those products. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. This is just one scoring method and a credit card issuer may use another method when considering your application. We'll run a soft credit check to find special offers, but it wont affect your credit score. Other categories excluded are animals, living plants, rare stamps, coins, negotiable instruments such as travelers checks, objects rented, leased or borrowed, anything purchased for resale or commercial use, permanent household items such as carpet, flooring, air conditioners and refrigerators, as well as medical or dental equipment or devices. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. The Blue Cash Everyday Card from American Express is good for earning 3% cash back at U.S. supermarkets (up to $6,000 per calendar year, then 1%), but shopping protection benefits arent beneficial on most supermarket purchases. There's a lot to love about the Amex Gold card. In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Depending on the credit card, the coverage amount and the duration of the protection may differ. Whether you want to pay less interest or earn more rewards, the right card's out there. Please visit americanexpress.com/benefitsguide for more details. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. Select the Card below to read the full terms and conditions for Return Protection related to that Card. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Visit americanexpress.com/benefitsguide for details. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. But can you use your credit card to do so? You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. shopping purchases when you use your Eligible Card. Purchases must be made in the U.S. or its territories1. All you need to do to get this coverage is to use your eligible AmEx card to make a covered purchase of a tangible item. *Excess of 50 applies. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. 961 0 obj <> endobj Not all purchase protection benefits are created equal. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. Its smart technology that helps us make sure its really you when shopping online. 2023 American Express. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. Finders keepers is not really a thing. Create an account to follow your favorite communities and start taking part in conversations. A copy of your primary insurance declaration page, if applicable. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Many Amex cards offer purchase protection but coverage limits vary. EgnS+JoYlUR fbcv,R38{TA\ =e`%! Youll be asked for a copy of the receipt and your Amex purchase record. Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. 971 0 obj <>/Encrypt 962 0 R/Filter/FlateDecode/ID[]/Index[961 35]/Info 960 0 R/Length 65/Prev 833811/Root 963 0 R/Size 996/Type/XRef/W[1 2 1]>>stream By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 0% intro APR for 15 months from account opening on purchases and balance transfers. **, Morgan Stanley Blue Cash Preferred American Express Card.**. pAxTu:E4 VB8H_ fUsF4A~ScD_ ^8v8_]gw`\7f(g~5"ip JI. How do I Redeem Membership Rewards Points. Hilton Honors American Express Aspire Card is no longer available through NerdWallet. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. Terms, conditions and limitations apply. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. PSA: Never ever ever put anything in the seat pocket of an airplane. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. If you claim an item was stolen you will need a police report. Cash and its equivalent (including, but not limited to, gift cards and gift certificates). Benefits are providedfor Replacement Cost up to the lesser of the Eligible Payment or the per item and calendar year maximums as described below. Read more. Consumable or perishable items like food and batteries. Performance information may have changed since the time of publication. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. I was not asked to return the items in question in either case. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. We believe everyone should be able to make financial decisions with confidence. when you need coverage is essential. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Offer ends 3/29/23. To view rates and fees of The Platinum Card from American Express, see this page. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. That proof of loss depends on the circumstances. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. Delta SkyMiles Reserve Business American Express Card. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Tip: Use WalletFlo for all your credit card needs. 2023 Forbes Media LLC. This site does not include all credit card companies or all available credit card offers. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Shop moreconfidently with your Card knowing we have your back. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. Our partners cannot pay us to guarantee favorable reviews of their products or services. This post contains references to products from one or more of our advertisers. Learn more: The best travel credit cards right now. You may need to submit a police report for stolen items and a repair estimate or photos for damaged items during the claim process. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. Do not sell or share my personal information. Amex EveryDay Credit Card is no longer available through NerdWallet. Pre-qualified offers are not binding. If submitting a claim by phone, you will be asked certain questions about your claim. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Policies are underwritten by AMEX Assurance Company. Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. Note that purchase protection is different from. The Capital One Venture X Rewards Credit Card is an excellent everyday spending card. to see if your incident is covered. Since I was outside of the stores 30-day return policy but still within 90 days of purchase, I filed a return protection claim online with Amex. How do I find and add Amex Offers to my Card? bought the Airpods Max and ended up loosing them on my flight, I put them in the seat pocket in front of me during the meal and completely forgot that they were in there. Choose the color that suits your style. Our opinions are our own. Related: Everything you need to know about Amex purchase protection. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased throughRead More. Finally, be diligent, complete and timely when you file your claims. This card has the brawn to handle just about all of your credit card spending needs without an over-inflated price tag. How to file a purchase protection claim with Amex. Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. You want a travel credit card that prioritizes whats important to you. Terms apply. Editors note: This is a recurring post, regularly updated with new information. However, this does not influence our evaluations. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Several credit cards may even provide protection if you lose a recently-purchased item. Underwritten by AMEX Assurance Company. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through.